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🇦🇺 Aussie Owned & Operated
Common queries answered

Frequently asked Questions

Most orders are dispatched next business day, please allow around 5-7 business days for your order to arrive. In some cases especially for rural and country areas delivery may take longer.

Visit the My Account page Enter your email address and click on Register.

Generally speaking shipping orders cannot be changed after order is received. If you’ve entered the wrong address on the checkout please contact us asap and we’ll try our best to assist you in updating the address where possible.

All orders will be dispatched with tracking option. Please refer to your emails to locate the dispatch/confirmation email which should include a tracking link. If you can’t find your tracking link please contact us

We will never keep any credit card information on file. All payments are processed through a highly secured payment gateway depend on your choice of payment option on the checkout.

All prices on our website are inclusive of GST.

For all international order please contact us first and we’ll send you a custom quote.

Generally speaking yes, in some rare cases we may decide to send some or all of your order from a supplier warehouse or a Fulfilment centre that is close to your address

You can use the contact us form on this page to send us a message and we’ll respond to you asap.

You can also email us direct to:

support@diffuserpro.com.au

For wholesale inquiries please send us an email to:
contact@diffuserpro.com.au

You can also call us/Send us SMS or Whatsapp on this number:
0470 594 060

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